Seamless care.
Smooth recovery.
Superior outcomes.
A nurse navigation concierge that guides your orthopedic, subacute rehab patients through every step of recovery.
Your trusted partners in meticulous care
You’re a model of exceptional care–and your orthopedic patients know that.
We’re here to maintain those standards post-surgery, ensuring a smooth, swift, and seamless recovery in rehab.
Specializing in:
knee
Spine
fracture
HIP
Paving the road to complete recovery
Our tailored, in-patient care
such as wound care, pain management, and blood thinners– will turn your surgical success into a complete recovery.
By partnering with facilities and collaborating with the care team, we’ll ensure a seamless care plan, smooth communication, and a swift road to recovery.
Revolutionizing healthcare with 360o care
Our dual-focused model
optimizes patient outcomes and hospital efficiency while building a stronger healthcare network.
We seamlessly transition orthopedic patients to inpatient rehab, while expertly managing care for personal injury and workers' comp cases.
Customized care. Real results.
Our all-encompassing service is designed to:
Streamline your patients’ care
Reduce the length of hospital stay
Reduce readmissions and infections
Improve quality metrics for practices and facilities
Increase hospital cost savings
Optimize patient’s rehab outcomes
Operating in:
12+
States
40+
Facilities
21+
Hospitals
Complete Recovery has helped me expedite the discharge process for my patients.
Complete Recovery has helped me expedite the discharge process for my patients. Previously, I have had issues upon discharge, and issues with knowing that my patients will make it to their follow-up appointments. Having direct communication with Complete Recovery has allowed me to mitigate the loss of follow-up and have a point of contact after hospital discharge. The best part is that all I have to do is obtain a phone number, and Complete Recovery does the rest.
Dr. B. Page
Orthopedic trauma surgeon
Complete Recovery makes things happen within hours, not days.
Complete Recovery bridges the gap between providers, social workers, and rehab facilities to get patients on their feet as soon as possible. Complete Recovery makes things happen within hours, not days. Those hours make a difference in patients’ lives. I would recommend Complete Recovery to any busy surgical service that puts patient care above all.
JON
Chief Ortho PA
Their exceptional customer care and clear communication made the entire process seamless
Their innovative system has transformed how our hospital approaches patient discharge planning. One of the standout qualities of Complete Recovery is their commitment to ‘white glove’ service. From the moment we engaged with them, their exceptional customer care and clear communication made the entire process seamless. They truly prioritize quality patient care, which has added tremendous value to our practice.
Dr. Raz
Brooklyn Premier Orthopedics
Every patient.
Every need.
At every stage of recovery.
Your patients will have our support across the care continuum– from the first ER visit or surgery booking through post-surgery and sub-acute rehab.
-
We’ll address your patient’s unique needs while offering expert guidance and advocacy throughout the care continuum.
-
Our worker's comp team is available 24/7 to help your patients navigate compensation claims, ensuring maximum coverage while minimizing delays.
-
We promote seamless communication between patients, social workers, hospital staff, and rehab facilities. Our collaborative model helps us address patient concerns, minimize errors, and ensure coordinated care.
-
Your patients will enjoy a seamless transition to rehab as we manage every detail of their discharge. From securing insurance approval or workers' comp approvals to selecting the ideal facility, we make sure everything is ready for their arrival.
-
We expedite insurance approvals for rehab, reducing hospital stays and eliminating delays in patient care transitions.
-
In rehab, we’ll oversee all aspects of your patients’ care– from report handling to wound care, blood thinners, medication, therapy, and follow-up doctor’s visits.
-
Your protocols are our priority. We ensure every facility meets the highest benchmarks for patient care.
-
We assist patients involved in accidents in obtaining no-fault and workers' compensation claim numbers to facilitate their transition to the next level of care.
A seamless process = a seamless recovery
1.
Add us to
your
database
Just add us to your contacts, and we’ll manage the rest. We’ll familiarize ourselves with your process and protocols, integrating seamlessly into your practice while minimizing the hassle on your end.
2.
GET
IN
TOUCH
Contact as soon as your patient books their surgery or enters the emergency room. We’ll get to work immediately, learning everything we need to know about your patient’s care needs.
3.
leave
discharge
to us
We’ll initiate discharge planning ahead of surgery–such as insurance handling and facility preparation– to secure a seamless transfer.
4.
TRANSFER
PATIENT’S
CARE
Upon rehab transfer, we educate the facility on your protocols while providing guidance and ensuring optimal outcomes.
5.
CELEBRATE
THEIR
PROGRESS
Throughout rehab, our team will continuously oversee your patient’s care, monitor their progress, and collaborate with the clinical team.
Zero investment.
Zero cost.
A team driven by excellence
Zev
founder
“While working in New York, I saw a leading surgeon frustrated by his patients’ prolonged hospital stays, extended rehab, and post-surgery setbacks.
I’m here to help change that.
With 10 years of healthcare marketing and finance experience, I understand the challenges doctors, hospitals, and patients face.
My mission is to bridge the gaps in our complex healthcare system so your patients return home happier and healthier as quickly as possible.”
Jason
Ortho PA
“I take tremendous satisfaction in providing the kind of personalized care that helps patients recover and thrive.
For the past 10 years, I’ve worked extensively with orthopedic patients, treating everything from hip to knee, total joint, and fracture patients.
My focus is on empowering patients with the confidence and support they need during their recovery journey. I’m privileged to be part of a program that’s dedicated to improving patient outcomes and making a real difference.”
Lindsay
Chief rn
“With over 25 years of experience as a case manager, I’ve seen firsthand how critical effective communication and education are to patient recovery.
I’ve successfully coordinated thousands of discharges, including those with medically complex cases requiring additional care and service coordination.
I aim to optimize healthcare services by offering personalized support for every patient. Partnering with Complete Recovery has helped me ensure the highest level of care. It’s incredibly fulfilling to watch my patients meet their recovery milestones and resume their everyday lives.
The team, in numbers
25+
years
nursing experience
10+
years
Ortho PA experience
25+
years case management
24/7
nurse support team
24/7
workers comp+ no-fault support team
The power of network
The power of
Experience the impact of a strong, connected network.
By bridging the gaps in the healthcare system and promoting mutual partnerships, we can improve care quality and create better outcomes for everyone.
Together, we can foster promising outcomes for patients
–and a promising future for healthcare
Let’s work to minimize:
Disjointed communication
Uncoordinated care
Extended hospital + rehab stays
Readmissions and infections
Hospital cost escalation
Let’s work to encourage:
Coordinated communication
A streamlined care plan
Shortened hospital + rehab stays
Swift, smooth recovery
Hospital cost savings